Legal centre
Policies and terms
Clear terms for every order, service and interaction with JMG Smart Living.
Essentials
- Terms of ServiceThe agreement that applies to every order, service and account.Version 1.0 · effective Tue, 6 Oct 2026
- Privacy PolicyHow we collect, use and protect your personal data under the Data Protection Act, 2019.Version 1.0 · effective Tue, 6 Oct 2026
- Refund & Cancellation PolicyCancellations, returns and how refunds are paid.Version 1.0 · effective Tue, 6 Oct 2026
- Cookie PolicyThe cookies our website uses and why.Version 1.0 · effective Tue, 6 Oct 2026
Orders and services
- Custom Order TermsMade-to-measure furniture: specification, deposits, lead times and approval.Version 1.0 · effective Tue, 6 Oct 2026
- Smart-System Survey & Installation TermsSite surveys, commitment fees and smart-system installations.Version 1.0 · effective Tue, 6 Oct 2026
- Fine-Art Commission TermsCommissioned wood-art portraits and landscapes.Version 1.0 · effective Tue, 6 Oct 2026
- Fine-Art Bidding TermsBidding on fine-art pieces.Version 1.0 · effective Tue, 6 Oct 2026
- Dispute Resolution ProcedureHow we resolve complaints and disagreements.Version 1.0 · effective Tue, 6 Oct 2026
Community and programmes
- Referral Programme TermsRefer friends and earn discounts.Version 1.0 · effective Tue, 6 Oct 2026
- Loyalty Programme TermsEarning and redeeming loyalty points.Version 1.0 · effective Tue, 6 Oct 2026
- Comment & Review PolicyHow reviews and comments are moderated.Version 1.0 · effective Tue, 6 Oct 2026
- Acceptable Use PolicyRules for using our website safely and lawfully.Version 1.0 · effective Tue, 6 Oct 2026